Privacy Policy

1. Introduction

One Place ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our services, you consent to the data practices described in this policy.

2. Data Controller Information

The data controller responsible for your personal data is One Place. For any privacy-related inquiries or to exercise your rights, please contact us at:

3. Information We Collect

3.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Email address, name, phone number
• Account Information: Username, password, profile preferences
• Communication Data: Messages, inquiries, feedback you send to us
• Property Preferences: Search criteria, saved properties, location preferences
• Transaction Data: Information about services you use

3.2 Automatically Collected Information

• Usage Data: Pages visited, time spent, click patterns
• Device Information: IP address, browser type, operating system
• Location Data: General location based on IP address
• Cookies and Tracking: As described in our Cookie Policy

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal bases:

• Consent: When you provide explicit consent for specific purposes
• Contract: To fulfill our contractual obligations to you
• Legitimate Interest: For our business operations, security, and service improvement
• Legal Obligation: To comply with applicable laws and regulations

5. How We Use Your Information

We use your personal data for the following purposes:

• Provide and maintain our real estate search services
• Process your property search requests and provide personalized results
• Communicate with you about our services, updates, and support
• Send marketing communications (with your consent)
• Improve our services through analytics and user feedback
• Ensure security and prevent fraud
• Comply with legal obligations
• Resolve disputes and enforce our agreements

6. Information Sharing and Disclosure

We may share your information in the following circumstances:

6.1 Service Providers

We work with trusted third-party service providers who assist us in operating our platform, conducting business, or serving users. These providers have access to personal information only to perform specific tasks and are obligated to maintain confidentiality.

6.2 Real Estate Partners

With your consent, we may share your property search preferences with licensed real estate professionals and property listings services to provide you with relevant opportunities.

6.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, such as court orders or government requests.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other appropriate safeguards as required by GDPR

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

• Account Information: Until account deletion or 7 years after last activity
• Communication Records: 3 years after last communication
• Transaction Data: 7 years for legal and tax purposes
• Marketing Data: Until consent is withdrawn or 2 years of inactivity

9. Your Rights Under GDPR

As a data subject, you have the following rights:

To exercise these rights, please contact us at [email protected]. We will respond to your request within one month.

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Incident response procedures

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For detailed information about our use of cookies, please refer to our Cookie Policy.

12. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Complaints

If you have concerns about how we handle your personal data, please contact us first at [email protected]. You also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.

15. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at: